Fewer people are carrying the same work across your outlets.
Plaith shows where the hours actually go across your outlets and channels, and which of them systems can take over.
Where the hours go.
Where this quietly leaks across the group.
Fewer people are doing the same work, in the same hours, with the same quality standards.
Customers message on every channel at once, and requests fall through the gap between order systems and reply systems.
Nobody has a single view of the hours spent across outlets, so the cost of running the operation stays invisible to the executive team.
What we look at across your operation.
- Where the hours go across your outlets and channels, measured against the orders they produce.
- Which of those hours systems can take over cleanly, and which need people for now.
- The next operational step: automate, redesign the process, or change where the work lives.
What we need from you: Shift schedules, order and message volumes for the last 60 days, and two hours with your operations lead plus one outlet manager.
A board-ready read, with the fix costed.
- A map of hours by outlet, channel and task.
- A ranked list of tasks that systems can take over, each with the hours and the cost.
- A scope and build price for the top automation, if you want us to build it with you.
Yours to act on, with us or without.
The shape of the engagement.
A clean fence between what you buy and what stays with your team.
In scope
- Maps the hours by outlet, channel and task against the orders they produce.
- Costs the automations that take hours off the operation first.
- Hands your operations lead a sequenced, costed list of fixes.
Out of scope
- Decide hiring, pay or shift structure.
- Touch store design or brand.
- Replace your operations lead.
Operators who now build with AI.
The Plaith team has spent 18 years running digital operations for consumer brands including P&G and Coca-Cola, and built a 62-person in-house digital team across six business units, 17 brands and three markets inside a regional conglomerate.
That is the ground the studio stands on. The work it does today is the same discipline, with AI as the intelligence that drives the systems. The diagnostic is the first ten working days of it.
More on PlaithStart the diagnostic.
Reserve at no cost. The team replies within one working day to agree the scope and a fixed price before anything begins.
- Two weeks from kick-off to a board-ready read.
- A fixed price agreed before work starts.
- A written plan you can act on, with Plaith or without.
What people ask before they reserve.
Any POS, order, delivery and messaging system that exports its data: Toast, Lightspeed, Deliveroo and Talabat consoles, Zendesk, Intercom, WhatsApp Business.
Your operations lead for about two hours, plus one outlet manager and whoever handles customer messaging.
No. The diagnostic reads the operation across outlets, not the shift within one.
No. You get a written plan you can act on with or without Plaith.
The report is yours. If you want us to build the top automation with you, it includes a scope and a build price. There is no obligation attached to the diagnostic.
Reserve the diagnostic. The team replies within one working day.
Data handling.Read-only exports only, shared through a channel you choose. No system access is needed for the diagnostic. Files are deleted within 30 days of the final report unless you ask Plaith to keep them. Data is handled under the UAE Personal Data Protection Law, and under DIFC or ADGM rules where they apply.